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Terms and Conditions


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These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.


License to use website

Unless otherwise stated, SSISA and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Sales Guru Publishing’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Sales Guru Publishing’s express written consent.



Restricted access

SSISA reserves the right to restrict access to areas of this website, or indeed this entire website, at SSISA’s discretion.

If SSISA provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

SSISA may disable your user ID and password at SSISA’s sole discretion without notice or explanation.



Returns and Refunds Policy

The provision of goods and services by SSISA is subject to availability. In cases of unavailability, SSISA will refund the client in full within 30 days. Cancellation of orders by the client will attract an administration fee.



Customer Privacy Policy

SSISA shall take all reasonable steps to protect the personal information of users. For the purpose of the clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act of 2000 (PAIA). The PAIA may be downloaded from: http://www/



Payment Options Accepted

Payment may be made via Visa or Mastercard cards or by bank transfer into the SSISA Bank account, the details of which will be provided upon request.



Card Acquiring and Security

Card transactions will be acquired for SSISA via PayGate (Pty) Ltd which is the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer s (SSL3) and no Card details are stored on the website. Users may go to to view their security certificate and security policy.



Customer Details Separate from Card Details

Customer details will be stored by SSISA separately from card details which are entered by the client on the DPO PayGate’s secure site. For more details on DPO PayGate refer to



Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting the payment option to the cardholder is South Africa. Transaction currency is the South African Rand (ZAR).




SSISA takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.



Country of Domicile

This website is governed by the laws of South Africa and SSISA chooses as its domicillium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Boundary Road, Newlands, 7700.




SSISA may, in its sole discretion, change this agreement or any part thereof at any time without notice.



Company Information

This website is run by the Sports Science Institute of South Africa NPC based in South Africa with the registration number 1994/000250/08.



User content

In these terms and conditions, "your user content" means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to SSISA a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to SSISA the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or SSISA or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

SSISA reserves the right to edit or remove any material submitted to this website, stored on SSISA’s servers, or hosted or published on this website.

Notwithstanding SSISA’s rights under these terms and conditions in relation to user content, SSISA does not undertake to monitor the submission of such content to, or the publication of such content on, this website.



No warranties

This website is provided "as is" without any representations or warranties, express or implied. SSISA makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, SSISA does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.



Limitations of liability

SSISA will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if SSISA has been expressly advised of the potential loss.



Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit, and nothing in this website disclaimer will exclude or limit SSISA’s liability in respect of any:

  • death or personal injury caused by SSISA’s negligence;
  • fraud or fraudulent misrepresentation on the part of SSISA; or
    matter which it would be illegal or unlawful for SSISA to exclude or limit, or to attempt or purport to exclude or limit, its liability.



By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.


Other parties

You accept that, as a limited liability entity, SSISA has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against SSISA’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect SSISA’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as SSISA.


Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.



You hereby indemnify SSISA and undertake to keep SSISA indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by SSISA to a third party in settlement of a claim or dispute on the advice of SSISA’s legal advisers) incurred or suffered by SSISA arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions
Without prejudice to SSISA’s other rights under these terms and conditions, if you breach these terms and conditions in any way, SSISA may take such action as SSISA deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.



SSISA may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.



SSISA may transfer sub-contract or otherwise deal with SSISA’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.



If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.


Entire agreement

These terms and conditions constitute the entire agreement between you and SSISA in relation to your use of this website and supersede all previous agreements in respect of your use of this website.


Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with South African law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of South Africa.


Registrations and authorisations

SSISA is registered with CIPRO. You can find the online version of the register at SSISA’s registration number is 1994/000250/08


Company Contact Details

You can contact SSISA by email at

The physical address is Boundary Road, Newlands, 7700.

Telephone number 021 659 5600


Goods and/or Services

The Sports Science Institute of South Africa is a business in the health, wellness and fitness industry that provides facilities for the general public and sports people to train in and provides expertise, knowledge and up-to-date scientific information.


Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3-5 days and services are confirmed by way of email and in-person attendance at the facility or via appointment with staff.