VACANCIES

Job Title

Sales Consultant: Wellness and Education

 

Employment Type

12 Months fixed-term contract

 

Remuneration

Market Related plus commission on all business.

 

Working hours

Monday – Friday, 40 hours per week.

 

Reporting Line

Head of Sales & Marketing

 

Job Purpose:

As a sales consultant you play an integral part in expanding our efforts in the Wellness and Education offerings. The ideal candidate will be responsible for selling both new and continued memberships and education programs.

 

Qualifications and Experience:

Essential

• Grade 12 Certificate.
• 2 proven experience or aptitude in sales and student recruitment and ability to establish rapport.
• In-depth knowledge of the local landscape and established connections.
• Proficiency in using relevant software tools for sales tracking and communication.

Preferred

• Diploma in Sports Science, Sales or Business Management or related.

Key Performance Areas

1. Student Recruitment

• Identify, approach, and engage with prospective students interested in furthering their education in the fitness, health, and sports industry.
• Utilize personal networks, industry contacts, and research to build a pipeline of potential students.
• Engage, nurture, and convert potential leads into sales.

 

2. Sales of Wellness Programs and Gym Memberships

• Develop and execute sales strategies to promote and sell gym memberships, wellness programs, and high-performance training packages.
• Engage with potential clients through various channels, including in-person consultations, phone calls, and digital marketing efforts.
• Provide detailed information about the benefits and features of the wellness and high-performance programs, and tailor offerings to meet individual client needs and goals.

 

3. Sales and Consultation:

• Employ consultative sales techniques to understand student requirements and present tailored solutions.
• Develop and maintain an in-depth understanding of the company's services, programs, and value propositions.
• Deliver persuasive sales presentations and demonstrations to showcase the benefits of the company's offerings.
• Address inquiries, concerns, and objections from students, adapting communication style to suit individual preferences and needs.
• Collaborate with the sales and marketing team to meet and exceed sales targets, contributing significantly to revenue generation.

 

4. Collaboration

• Work closely with cross-functional teams, including marketing and product development, to align sales efforts with overall company objectives.
• Maintain accurate records of student interactions, sales activities, and progress toward sales targets.
• Generate regular reports outlining sales performance, athlete feedback, and market insights.

 

Key Attributes:

• Experience in a high-pressure sales environment requiring constant customer service and lead sourcing.
• Impeccable customer relations skills, attention to detail, and strong administrative and financial skills.
• Confidence in approaching corporates and delivering strong, dynamic presentations.
• A proven track record in successful sales, both telephonic and face-to-face.
• Comfort and engagement with online sales and digital platforms.
• Diligent, persistent, and open-minded when engaging with various client management systems and digital platforms.
• A tech-savvy attitude and an understanding of the digital world.
• A strong sales drive and a passion for the wellness and education industry.
• The drive to seek new business opportunities
• Self-motivated and driven to achieve and exceed sales targets.

 

How to apply:

• Completing the online form on the SSISA website ensuring all resume and cover/motivation letter is attached.

 

We are an equal opportunity employer, committed to diversity and inclusion; however, preference will be given to Employment Equity candidates in accordance with the Employment Equity Act of South Africa.

Job Title

Junior Health and Safety Officer

 

Employment Type

Permanent, on-site.

 

Remuneration

Market Related.

 

Working hours

• Monday – Friday.
• 40 hours per week.

 

Reporting Line

This position reports to the Maintenance Co-ordinator

 

Job purpose:

The Health and Safety Officer reduces and mitigates health and safety risks and coordinates all safety activities that ensures the company complies with all relevant health and safety legislation. You will demonstrate a positive safe culture that creates a safe, secure environment for employees, contractors, and visitors. You will be required to create and/or implement health and safety policies in accordance with the latest legislation and to ensure that these policies are adhered too.

 

Qualifications and Experience

 Essential

• Diploma or Degree in Occupational Health and Safety or a related field.
• 2 years Health and Safety experience.
• Proven experience in risk assessment and incident investigation.

Preferred

• Experience in the fitness/sporting industry.
  
  

Key Performance Areas

1. Policy Development & Compliance

• Develop and/or implement and maintain company health and safety policies and procedures.
• Ensure compliance with all health and safety standards, laws and regulations.
• Review and update safety policies to reflect changes in regulations or company needs.
• Ensure employees and relevant stakeholders are informed of changes to existing policies and adhere to safety protocols.

 

2. Risk Assessments

• Carry out daily inspections of facilities and equipment to identify hazards and risks that can impact the workplace.
• Implement preventative measures to eliminate or reduce hazards.
• Compile a risk assessment consisting of safe working methods and on an on-going basis identify and evaluate the risks to which employees/members may be exposed to.
• Evaluate and analyse the risks identified and ensure that these risk assessments are communicated to the relevant authority.

 

3. Administration Management

• Compile a safety file and ensure all legislation is adhered too.
• Ensure and maintain accurate records of safety inspections, incidents, training sessions, and audits.
• Capture all H&S documents and findings on the allocated incident reporting system.
• Prepare and submit detailed reports to management and regulatory authorities as needed.

 

4. Emergency protocols

• Develop and maintain emergency response plans.

• Implement and communicate the emergency evacuation plans accordingly.

• Ensure all emergency equipment, such as fire extinguishers and alarms are inspected and maintained.

 

5. Injuries/Incident Management

• Investigate workplace accidents, incidents to determine root causes.

• Perform first aid treatment and evaluate injured persons and determine if it is needed to send them for medical treatment at a hospital or clinic.

• Complete appropriate forms and submit to the relevant authorities.

• Ensure all safety signs and notices are displayed on site.

• Maintain good housekeeping principles.

  6. Continuous Improvement

• Stay updated on industry best practices, emerging risks and legislation changes.
• Continuously improve health and safety processes.
  
  

Attributes & Skills

• Ability to work independently and collaboratively with diverse teams.
• Knowledge of health and safety laws and regulations.
• Excellent communication and interpersonal skills.

 

How to apply:

• Complete the online form on the SSISA website, ensuring all questions are answered and your resume and cover/motivation letter is attached.

• Incomplete applications will not be considered.

We are an equal opportunity employer, committed to diversity and inclusion; however, preference will be given to Employment Equity candidates in accordance with the Employment Equity Act of South Africa.

Job Title

HR Generalist

 

Employment Type

Permanent, onsite.

 

Remuneration

Market Related

 

Working hours

• Monday – Friday.

Role Summary 
The HR Generalist is instrumental in enhancing the overall HR Function by co-ordinating people-related activities, providing effective advice and guidance, and promoting a healthy and productive work environment. You will provide operational HR support to the HR team.

 

Qualifications & Experience

Essential 
•    Bachelor’s degree in human resources  or related.
•    4 years proven HR generalist working experience (e.g.designing and implementing skills development, submission of various statutory reports, i.e., Employment Equity Reports, Annual Training Reports, practical experience in implementing Section 189).
•    Experience in working on SAGE would be advantageous.
•    Certified SDF would be advantageous.

 

Key Performance Areas    

1.    Manage and Develop Skills Development 
•    Identify skills gaps through appropriate assessments mechanisms and create and implement development plans.
•    Develop the Workplace Skills Plan.
•    Coordinate skills development workshops and training sessions to enhance employees' professional capabilities.
•    Partner with relevant departments to align skills development initiatives with organisational goals.
•    Compile applications and submit reports for Mandatory Grants, and Discretionary Grants to the relevant accrediting body. Upon approval:
o    Collect and submit registration documents 
o    Conduct Induction process 
o    Report quarterly on progress
o    Compile and submit close-out reports.
•    Maintain relationships with stakeholders, such as the SETA and the Skills Development Committee.
•    Collate evidence of Skills Development Training.
•    Develop the Annual Training Report and submit to the relevant accrediting body.

2.    Employment Equity Compliance
•    Implement the organizations EE plan in alignment with legislative requirements.
•    Monitor compliance with the EEA to ensure all practices promotes equal opportunities and eliminates discrimination.
•    Assist in co-ordinating an EE committee representing all workforce groups.
•    Prepare reports detailing the organizations demographic profile and progress towards EE goals.
•    Complete and submit the annual employment equity report (EEA02 and EEA04) to the Department of Labour.
•    Assist to develop action plans to promote diversity and inclusion.

3.    Industrial Relations/Employee Relations 
•    Assist to prevent and resolve disputes by ensuring that policies are fairly and consistently applied.
•    In conjunction with the Head: Human Resources, provide effective guidance on disciplinary and grievance procedures to ensure consistency and fairness in line with labour legislation.
•    Assist in preparing documents for disputes at the Commission for Conciliation, Mediation and Arbitration.
•    Represent HR in grievance and disciplinary hearings.
•    Initiating and consulting employees on S189 proceedings as and when required.

4.    Wellness Programme Management 
•    Ensuring there is a comprehensive staff wellness programmes that address physical, mental, and emotional well-being.
•    Oversee the implementation and management of Employee Assistance Programmes (EAPs) to support employees facing personal or work-related challenges, providing confidential counselling and support services.
•    Enhance employee engagement and morale initiatives, fostering a positive workplace culture.
•    Organise team-building activities, recognition programmes, and employee appreciation events to promote camaraderie and teamwork.
•    Forge wellness programme partnerships with key external stakeholders and service providers.

5.    HR Administration and Reporting
•    Maintain accurate employee records on the HR system.
•    Generate monthly reports on recruitment, employee relations, wellness etc.
•    Manage all Hr documents such as contracts, warnings, terminations letters, performance contracts, and individual staff development plans.
•    Correctly and timeously refer to all incoming communication and enquiries. 
•    Create employee engagement surveys and analyse results.
•    Prepare and present reports.
•    Attend to injury-on-duty (IOD) incidents and complete relevant documents.
•    Attend to Collation of Compensation for Occupational Injuries and Diseases Act (COIDA) claims and returns for submission.

6.    Recruitment and Selection
•    Assist in the recruitment and selection process, onboarding and offboarding.
•    Publish advertisements on relevant job boards, (LinkedIn etc).
•    Co-ordinate and participate in interviews.

7.    Performance Management
•    Provide advice on the application and interpretation of the Performance Management Policy.
•    Coordinate performance management training for management and employees.
•    Provide guidance in developing key competencies for performance contracts.
•    Capture all performance agreements on allocated HR system.


Skills and attributes 
•    Excellent understanding of the South African Labour Legislation and the practical application thereof. 
•    Ability to prioritise tasks and manage multiple initiatives simultaneously. 
•    Excellent communication and interpersonal skills. 
•    Ability to build rapport and trust with employees at all levels. 
•    Commercial awareness.
•    Innovative and creative in designing engaging programmes.

 

How to apply:

• Complete the online form on the SSISA website, ensuring all questions are answered and your resume and cover/motivation letter is attached.

• Incomplete applications will not be considered.

We are an equal opportunity employer, committed to diversity and inclusion; however, preference will be given to Employment Equity candidates in accordance with the Employment Equity Act of South Africa.

Job Title

Education Hub: Administrator

 

Employment Type

Permanent

 

Remuneration

Market Related

 

Working hours

30 hours per week

 

Job Purpose

The Education Hub Administrator will complete all administrative tasks related to course and project management, student support and general operational functions for our educational environment. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with various teams. The Education Hub Administrator will play a key role in enhancing the quality of education experiences.

 

Qualifications and experience

Essential criteria:

• Diploma or equivalent in Administration, or a related field.
• Strong proficiency in online learning platforms.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• 2 years-experience in educational administration or similar

 

 

Preferred

• Strong proficiency in online learning platforms, particularly Moodle.
• 5 years-experience in educational administration or similar.

 

Key Responsibilities:

• Receive and store student registration documents in accordance with the accrediting bodies and SSISA.
• Compile and manage the digital portfolios of evidence folders for students in accordance with SSISA policies and procedures.

• Co-ordinate theory and practical assessments.

• Maintain records for attendance and performance.
• Work within the Moodle Learner Management System and provide technical support to students and lecturers.
• Collaborate with technical specialist to ensure learning material is properly correctly uploaded and accessible to students.
• Track and report on activity completion, attendance, and academic progress.
• Monitor term schedules.
• Provide support to students and lecturers.

 

Finances: (in liaison with finance department)

• Collate all payments of department invoices
• Follow processes for student invoicing and payments
• Address bad debts

 

General administration:

• Perform telephonic and email duties
• Take minutes of staff meetings
• Liaise with accredited bodies in respect of external assessments, the loading of data and the issuing of certificates.
• Manage administrative tasks for project development.
• Co-ordinate Job Shadow programme
• Liaise with all internal and external role players and service providers with a view to ensuring that all administrative processes are smoothly and timeously completed.

 

Attributes and Skills:

• Time management and prioritisation.
• Customer service-oriented with a focus on student success.
• Adaptability and willingness to learn new tools and technologies.
• Problem-solving skills, especially in virtual environments.
• Ability to work in a fast-paced and changing environment.

Top of Form

 

How to apply:

• Complete the online form on the SSISA website, ensuring all questions are answered and your resume and cover/motivation letter is attached.
• Incomplete applications will not be considered.

 

 

We are an equal opportunity employer, committed to diversity and

inclusion; however, preference will be given to Employment Equity

candidates in accordance with the Employment Equity Act of South

Africa.

Bottom of Form

 

Job Title

Executive Assistant

 

Employment Type

Permanent, onsite.

 

Remuneration

Market Related

 

Working hours

• Monday – Friday.
• 40 hours per week.

 

Reporting Line

Group CEO.

 

Job Summary:

As an Executive Assistant you will provide comprehensive administrative support and help to streamline the CEO’s daily activities and responsibilities. This role requires a professional with strong communication skills, excellent organizational abilities, and a capacity to handle confidential information. In addition to supporting the CEO's executive tasks, you will also play a key role in preparing for management and external meetings, developing and circulating agendas, taking meeting minutes, and participating in internal forums.

 

Qualifications & Experience

Essential

• Bachelor’s degree in Business Administration, Sports Management, or a related field.
• 2 years of experience as an Executive Assistant, Personal Assistant, or in a similar administrative support role.
• Strong organizational skills with the ability to manage competing priorities in a fast-paced environment.
• Proven experience in minute-taking and preparing meeting agendas.
• Proficiency in Microsoft Office Suite.

 

Key Performance Areas:

1. Administration and Executive Support:

• Manage the CEO’s calendar, schedule meetings, appointments, and travel arrangements efficiently and proactively.
• Prepare and organize documents, presentations, and reports for meetings, engagements, and public appearances.
• Handle incoming correspondence and phone calls, prioritizing and responding on behalf of the CEO as appropriate.
• Prepare for meetings by compiling relevant materials, agendas, and reminders.
• Coordinate logistics for management meetings, including scheduling, document preparation, and distribution of agendas and materials in advance.
• Take accurate minutes during meetings, capturing key discussion points, decisions, and action items.
• Prepare and distribute minutes and follow-up on action items, ensuring all deliverables are met within set timelines.
• Act as a liaison between the CEO and other parties, facilitating communication and ensuring the relevant parties are informed of discussions and decisions.
• Perform other administrative duties and special projects as required to support the CEO.
• Attend to operational matters that require the CEO’s attention, including the gathering and processing of information as required by the CEO for decision-making.
• Attend ManComm for minute-taking purposes.

 

2. Communication and Liaison:

• Serve as the primary point of contact for internal and external stakeholders, including senior leadership, clients, and partners.
• Draft, proofread, and manage emails, letters, and other communications on behalf of the CEO.
• Relay important information between the CEO, Board, senior management, and other departments, ensuring clear and timely communication.

 

3. Strategic Initiatives:

• Assist with the coordination and execution of strategic initiatives led by the CEO.
• Track deadlines, deliverables, and milestones, ensuring timely execution and follow-through.
• Assist with organizing logistics for industry events, conferences, and internal meetings as and when required.

 

4. Confidentiality and Records Management:

• Handle sensitive and confidential information with discretion and maintain the highest level of confidentiality in all matters.
• Maintain well-organized filing systems, both digital and physical, for key records, correspondence, and documentation.
• Ensure that the CEO’s personal and professional schedules are carefully managed with full respect for privacy.

 

5. Meeting and Forum Coordination:

• Attend key internal meetings and forums with the CEO, take minutes, and ensure follow-up on action items.
• Ensure that key outcomes from internal forums are communicated effectively and contribute to the continuous improvement of operations.

 

Key Attributes:

• Exceptional interpersonal skills and the ability to build professional relationships with diverse stakeholders.
• A proactive, solutions-oriented approach to problem-solving and decision-making.
• High level of attention to detail and ability to anticipate the CEO’s needs.
• Discretion, integrity, and the ability to manage sensitive information appropriately.
• Strong time management skills with the ability to juggle multiple responsibilities effectively.

How to apply:

• Complete the online form on the SSISA website, ensuring all questions are answered and your resume and cover/motivation letter is attached.
• Incomplete applications will not be considered.

We are an equal opportunity employer, committed to diversity and inclusion; however, preference will be given to Employment Equity candidates in accordance with the Employment Equity Act of South Africa.

Job Title

Head: Clinical

 

Employment Type

Permanent, onsite.

 

Remuneration

Market Related

 

Working hours

• Monday – Friday.
• 40 hours per week.

 

Reporting Line

Group CEO.

 

Job Purpose:

The Head of Clinical will play a pivotal role in overseeing clinical operations, leading data and research initiatives that augment clinical effectiveness, and managing a dynamic high-performing team of healthcare professionals.

Your leadership, management and financial acumen will be crucial in driving innovation in both clinical practice and research, ensuring the efficient and cost- effective operation of the clinical unit. You will contribute to the overall health and wellness of individuals across diverse populations, while fostering a culture of collaboration and continuous improvement. By spearheading initiatives that advance healthcare, conducting impactful research, and promoting wellness in all people, you will play a pivotal role in contributing to the overall success of the Institute.

You will serve as second-in-command to the CEO and will form part of the Management Committee (MANCOMM).

 

Qualifications & Experience

Essential

• Medical degree (MD or equivalent) from an accredited institution.
• Advanced degree (e.g., PhD) in a related field such as biomedical sciences, public health, or health administration or similar.
• 10 years’ experience in clinical with demonstrated leadership skills,and advancing healthcare and promoting wellness across diverse populations including 5 years of progressive management experience in a healthcare setting.
• Strong background in both clinical practice and research, with demonstrated leadership skills and advancing healthcare and promoting wellness across diverse populations.
• Demonstrated financial acumen in setting, managing and reporting on financial budgets.
• Track record of successful leadership in sourcing and managing funding for clinical and related clinical research initiatives.
• Demonstrated strategic thinking, problem-solving, and decision-making abilities, with a focus on innovation and continuous improvement.
• Knowledge of healthcare regulatory requirements, accreditation standards, and ethical guidelines relevant to clinical practice and research.
• Commitment to diversity, equity, and inclusion in healthcare delivery, research, and organisational culture.

 

Preferred

• Experience working in a sports medicine or performance enhancement setting.
• Board certification in a relevant speciality (e.g., sports medicine, orthopaedics).
• Post-graduate management-related qualification

 

 Key Performance Areas

1. Strategic Leadership and Direction

• Provide strategic leadership to the clinical business unit; strategic liaison with the wellness, performance, and education business units to ensure synergies and continuity of care; and liaison with SSISA’s UCT academic counterparts where clinically relevant.

• Ensure alignment of the clinical unit with SSISA’s mission, vision, and goals.

 

2. Clinical Operations Management

• Oversee day-to-day clinical services, including patient care, diagnostic procedures, treatment protocols, referral systems, and medical staff management.
• Ensure compliance with regulatory and ethical standards in clinical care and research activities.

 

3. Budget Management

• Develop and manage the budget for clinical and research operations, ensuring efficient allocation of resources to support strategic priorities.
• Assist the CEO and financial team to ensure financial sustainability and cost-effective service delivery within both clinical and research units.
• Identify opportunities for cost reduction and efficiency improvements across clinical operations while maintaining high standards of service delivery.

 

4. Research and Knowledge Advancement

• Develop and implement research strategies in sports medicine, injury prevention, rehabilitation, and performance enhancement.
• Collaborate with internal and external stakeholders (including UCT’s HPALS) for research opportunities, funding, and knowledge exchange.

 

5. Collaboration and Stakeholder Engagement

• Build and maintain effective relationships with internal teams, external partners, and academic institutions.
• Facilitate research collaborations and partnerships to advance clinical and research objectives.

• Serve as a key liaison between clinical, research, and administrative departments, promoting effective communication, coordination, and integration of services.

• Foster effective coordination among various business units.

 

6. Quality Improvement and Innovation

• Monitor and evaluate clinical and research outcomes to drive quality improvement.
• Utilize data-driven insights to continuously innovate and improve services.

 

7. Governance and Strategic Planning

• Assist the CEO with strategic planning, decision-making, and organizational governance.
• Represent the Institute in internal and external forums as required.

 

8. Team Leadership and Development

• Lead and mentor a multidisciplinary healthcare team, fostering a culture of collaboration, innovation, and continuous improvement.
• Encourage professional growth and development within the team.
• Provide strong leadership and management of clinical and clinical-related research and education teams, ensuring effective resource management, personnel development, and team cohesion.
• Demonstrate excellent communication, conflict resolution, and decision-making skills, ensuring effective operations and strategic alignment.
• Foster a culture of accountability, engagement, and continuous improvement within all units under your leadership.
• Promote cross-functional collaboration to achieve organizational goals and drive performance improvement.

 

9. Board and Sub-Committee Participation

• Participate in Board Sub-Committee meetings, such as the Corporate Business Development Committee, as requested by the CEO.
• Attend and contribute to Board meetings and other leadership meetings, including MANCOMM meetings.

 

10. Professional Development

• Actively engage in professional development activities to stay updated on trends, technologies, and best practices in sports medicine and healthcare management.

 

How to apply:

• Complete the online form on the SSISA website, ensuring all questions are answered and your resume and cover/motivation letter is attached.

• Incomplete applications will not be considered.

We are an equal opportunity employer, committed to diversity and inclusion; however, preference will be given to Employment Equity candidates in accordance with the Employment Equity Act of South Africa.