VACANCIES

Job Title

Biokineticist Intern

 

Location

Western Cape, Cape Town, Newlands

 

Employment Type

12 months, with an option for 24 months

 

Role Summary

As a SSISA intern, you will receive exposure to all the modalities of Biokinetics offered within one centre. SSISA has developed an exceptional internship structure which allows interns to apply themselves to any of the services offered within the Biokinetics scope of practice.

The divisions in which Sports Science Interns can gain experience include:

• General Wellness
• Weight loss
• Special Populations
• Chronic Disease
• Orthopaedic and Neurological conditions
• Old Mutual Corporate Gym (Pinelands)
• Sports Performance Centre
• Community Outreach

 

Requirements

 BA or BSc Honours in Biokinetics 

 

Abilities, Skills & Attributes

• Proficiency with Microsoft Office.
• Ability to work effectively under pressure and tight deadlines.
• Ability to work independently and as part of a team.
• Ability to receive positive feedback and constructive criticism.
• Organisational and time management skills. 

Closing Date 

31 July 2025

Kindly ensure that all required documents, including your resume, qualifications, motivation letter, residential address, and salary expectations are submitted. Incomplete applications that do not meet these specified requirements will not be considered.

We are an equal opportunity employer, committed to diversity and inclusion; however, preference will be given to Employment Equity candidates in accordance with the Employment Equity Act of South Africa.

 

Job Title

Intermediate Systems Integration Specialist

 

Employment Type

Permanent, on-site.

 

Remuneration

Market Related.

 

Working hours

• Monday – Friday.
• 40 hours per week.

 

Reporting Line

This position reports to the Head: IT

 

Job Purpose

As an Intermediate Systems Integration Specialist, you will play a pivotal role in integrating cloud-based and on-premises systems to ensure smooth and secure data flow across our operational platforms. You will design, develop, and maintain integrations across key business tools including Microsoft 365, HubSpot, Sage, Moodle, Mindbody, and more.

 

Qualification & Experience

Essential requirements

• National Diploma or Degree in IT or similar
• 2 years experience in system integration, API development, or middleware implementation.
• Proven experience in designing and implementing RESTful and SOAP APIs.
• Strong database querying skills (SQL/MySQL).
• Experience integrating systems across cloud and on-premise environments.
• Proficiency with at least two of the following languages: C#, PHP, Dart (Flutter).
• Working knowledge of Azure services, Google Cloud authentication mechanisms (OAuth2, JWT), and API security.
• Experience in SQL, MySQL, MSSQL, Firebase

 

Preferred:

• 3 years or more experience
• Experience with Microsoft Power Automate, Azure Logic Apps, or other iPaaS tools.
• Knowledge of SFTP, JSON, XML, and webhook configurations.
• Prior experience in health, fitness, or educational sectors.
• Familiarity with CRM, LMS, and HRIS integration strategies.
• Working knowledge of Node js and Flutter (Dart)

 

Key Performance Areas

• Design, develop, test, and deploy system integrations and APIs between internal and external systems.
• Ensure data consistency and synchronization across platforms such as Sage Intacct, Sage 300 People, Hello VSM, Mindbody, and Moodle.
• Manage and optimize integrations using Microsoft 365 (Business Basic), Azure services, and cloud APIs.
• Collaborate with cross-functional teams (Finance, HR, Operations, Performance) to understand and implement business automation requirements.
• Monitor and maintain integration performance and resolve incidents related to data syncing or communication failures.
• Create and maintain documentation for integration processes, data flows, and system diagrams.
• Work closely with developers using C# (.NET Core/Framework), PHP (Laravel), and Flutter (Dart) to enhance the efficiency of integrations.
• Leverage SQL and MySQL databases for data transformation, ETL processes, and reporting needs.
• Support secure authentication and authorization across platforms using OAuth, SSO, or relevant identity providers.
• Maintain version control and adhere to internal change management protocols.

We are an equal opportunity employer, committed to diversity and inclusion; however, preference will be given to Employment Equity candidates in accordance with the Employment Equity Act of South Africa.

 

Job Title

Ad Hoc Receptionist

 

Employment Type

6 months Fixed Term Contract

 

Remuneration

Market Related

Working hours

• Required to work different shifts in line with the operating hours of the business i.e. 5:30am to 9:00pm.
• Would include working on weekends.

 

Reporting Line

This position reports to the Customer Relationship Manager.

 

Job purpose:

You will be responsible for maintaining a professional and efficient reception desk at the Sports Science Institute of South Africa, as well as ensuring that all controls and security procedures are followed regarding equipment, supplies, money, personal items, members’ property. The Institute strives to deliver world-class service to encourage its existing membership to continue the association with the facility and to facilitate a smooth process at all interaction points. It is expected that staff at the forefront of service delivery will do everything possible to ensure that members, visitors, and staff have the best possible experience at the Institute’s facilities and sites and that complaints or suggestions are handled in a professional and efficient manner as they arise.

 

Qualifications and Experience

Essential

• Grade 12/Matric Certificate.
• Minimum 3 to 6 months reception or client-facing experience.
• Microsoft Office experience

Preferred

• Experience in the fitness/sporting industry.
• 1 Year reception or client-facing experience.
• Office or Administrative qualifications.

 

Key Performance Areas

Operations

• Learn and remain informed about all procedures outlined in the Reception Manual.
• Ensure that the reception desk and surrounding areas are welcoming, clean, and uncluttered.
• Control access for all into the facility according to procedures.
• Control access to valid members for services offered by the Fitness Centre, which incorporates but is not limited to the pool, Fitness Centre Division.
• Develop a good but professional rapport with members, visitors, and staff.
• Greet and recognize all members/patients on arrival and departure.
• Process access cards.
• Check and attend to access card queries.
• Control the receipt of payments and ensure accurate reconciliations of payments received in relation to products sold at the end of each shift.
• Take responsibility for all items which may be at risk of theft, including but not limited to the credit card machine/s, confidential member records and stock of items being sold.
• Familiarise yourself with all SSISA products and services in order to respond as necessary.
• Accept lost property handed in on your shift and capture this on the lost property database.
• Inform your manager of lost property.
• Train relevant assisting Receptionists to function as backup/new staff as required during shadow training periods.

 

Administration and productivity

• Monitor telephone activity, answer calls within three rings and take detailed messages.
• These messages should be e-mailed to the relevant staff as well as a written copy being documented.
• Accurately complete all administration support duties.
• Troubleshoot queries or problems either by yourself or via referral to the relevant manager.
• Assist Sales Consultants when necessary.

 

Customer

• Promote wellness programs/offerings and classes to members.
• Follow up on all queries until resolved.
• Follow up on feedback to the member via the CRM desk.
• Liaise with the Finance Department as required to ensure payment records are aligned when a payment error occurs.
• Answer all queries completely. If you are unsure of an answer, accept responsibility for finding out or refer the client to the relevant person.
• Understand the boundaries of Reception and refer to Sales Consultants according to procedures.

 

Compliance

• Adhere to the safety measures detailed in the Reception Manual.
• Be trained in CPR and remain competent to manage any emergency that may arise within the procedural boundaries.
• Complete additional reception duties as stipulated when required.
• Attend weekly team meetings.

 

Attributes & Skills

• Communication Skills:
• Ability to manage multiple tasks, schedules, and responsibilities efficiently.
• Approachable and able to interact politely and effectively with clients, visitors, and colleagues.
• Ability to handle several tasks at once, such as answering phone calls, greeting visitors, and managing administrative duties.
• Ensuring accuracy in messages, appointments, and other administrative tasks.
• Ability to remain calm under pressure and handle unexpected situations with a solution-oriented mindset. The ability to be innovative and creative with assisting and taking ownership of Front-of-House challenges.
• Familiarity with office equipment (e.g., phone systems, computers) and software (e.g., email, scheduling tools, CRM systems).
• Customer Service Orientation: Focused on providing excellent service to clients and visitors, ensuring their needs are met.

We are an equal opportunity employer, committed to diversity and inclusion; however, preference will be given to Employment Equity candidates in accordance with the Employment Equity Act of South Africa.

 

Job Title

Fitness & Training Supervisor

 

Employment Type

Fixed-Term Contract - 5 months

 

Remuneration

Market Related.

 

Working hours

• Monday – Friday.
• 40 hours per week, shift based (7: 00am - 2pm and/or 1pm to 8pm)

 

Reporting Line

Head: Business Development 

 

Job Purpose

As the Fitness and Training Supervisor you will oversees day-to-day activities on the gym floor at the UCT Fitness Centre, ensuring a clean, safe, and welcoming environment for members. This role includes providing support to on-site staff, assisting members with equipment, handling customer inquiries, maintaining equipment, and ensuring all safety protocols are followed. The Fitness and Training Supervisor will also coordinate with UCT Sports for maintenance activities and manage staff rosters. The trainer will also be required to conduct classes and will have the opportunity of seeing individual clients after their 3 month probation period 

 

Qualification & Experience

 

Essential requirements

• Diploma in Exercise/Sports Science Management or similar 
• 2 years of experience working within a health and fitness facility 

 

Preferred:

• 3 years or more of experience.

 

Key Performance Areas

 

Operations & Member Engagement

• Maintain a visible presence on the floor.
• Achieve positive member satisfaction feedback surveys.
• Ensure there are no incidents of safety violations reported monthly.
• Coordinate and advise on maintenance activities.
• Be well presented at all times – neatly dressed in uniform.
• Ensure familiarisation with  SSISA and programs offered.

 

Facility & Maintenance Oversight

• Complete and submit weekly checklists.
• Ensure faulty equipment is reported and escalated within 24 hours and downtime of any equipment does not exceed 48 hours without intervention.
• Ensure safety rules are strictly applied on the Fitness Centre Floor.
  
  

Administration, Reporting & Communication

• Ensure weekly reporting submissions are delivered on time.
• Attend and participate in all scheduled team briefings.
• Ensure that the Code of Conduct standards are met at all times.
• Report any equipment out of order to the Operations Manager or Manager on Duty (MOD).
  
  

Stakeholder Relationship Management

• Conduct monthly meetings with UCT Sports and ensure it is documented.
• Stakeholder queries must be resolved within 48 hours.
• Execute at least one proactive engagement or collaboration initiative per quarter.
• Monitor techniques and help members understand their exercise programs.
• Lead classes when required, ensuring lesson plans are followed.
• Deliver excellent customer service to clients.
• Organize time efficiently to meet deadlines and complete tasks.
• Be actively present in the designated area to attend to immediate needs.
  
  

Abilities, Skills, and Attributes:

• A cheerful personality with excellent people skills.
• Good administrative skills.
• Ability to work well in a team.
• Good energy levels for early morning or late afternoon shifts.
• Ability to work efficiently while dealing with multiple tasks.
• Ability to process information and adhere to defined procedures and policies.
• Good time management skills and attention to detail.
• Open to learning and continuous training.
• Tech-savvy with a basic understanding of the digital world and competent in MS Office.
• Flexible and adaptable to the organization’s needs.
  
  

We are an equal opportunity employer, committed to diversity and inclusion; however, preference will be given to Employment Equity candidates in accordance with the Employment Equity Act of South Africa.